Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
Complaints and compliments
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments
How long will your infection last?
This poster explains how long common infections last. If you require this information in a different format, please contact reception. Read more about antibiotic resistance on the NHS website.
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. Catchment areas for the surgery are Featherstone, Brinsford and Shareshill. ... [continue] How to register
Named GP
All Practices are required to provide patients with a named GP. Dr A Riaz will have the overall responsibility for the care and support that the Surgery provides to you. ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
Patient rights Patients have the right: To receive NHS services free of charge, apart from certain limited exceptions sanctioned by Parliament. To access NHS services and not be refused access ... [continue] Patient rights and responsibilities
Practice boundary
Please use the map below to see if you live within our practice boundary.
Privacy
Featherstone Family Health Centre Data Protection Privacy Notice for Patients (updated October 2023) Introduction: This privacy notice lets you know what happens to any personal data that you give to ... [continue] Privacy
Updating your details
Please request a change of details form so that we can keep your records as accurate as possible. Unless you do this the Health Authority may remove your name from ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 15th November, 2014
